this post was submitted on 30 May 2024
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ASUS rolled out an update to its firmware (3.0.0.6.102_34791) that now requires users to be over the age of 16 and to send a slew of metrics and data back to ASUS. If you do not agree or do not check the box to verify you are 16y or older, you cannot use the router. At this time, I’m not sure if ASUS has meant to disable the router for anyone under 16 or if it’s a bug.

You can opt out at any time but lose access to a slew of features:

Please note that users are required to agree to share their information before using DDNS, Remote Connection (ASUS Router APP, Lyra APP. AiCloud, AiDisk), AiProtection, Traffic analyzer, Apps analyzer, Adaptive QoS, Game Boost and Web history. At any time, users can search the contents of the terms at this page or stop sharing their information with other parties by choosing Withdraw.

Moreover, ASUS disables automatic firmware updates and worse, all security upgrades unless you opt into the data sharing. Security upgrades perform the following:

Security upgrade incorporates security measures that continuously update its security file and scans to protect against malware, malicious scripts, and emerging threats in order to secure the router and ensure system stability. Some upgrades addressing important security issues or meeting legal/regulatory requirements will still be downloaded and installed automatically, even if "Security Upgrade" is turned off.

Edit: I have personally contacted their CEO's office, but if others would like to voice their disapproval as well, here is a link: https://www.asus.com/us/support/article/787/

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[–] [email protected] 18 points 1 month ago (11 children)

If I bought one of their routers and this came up, I would simply be returning it and giving the person at the counter a printout as to why. Sorry, but this router is not "suitable for purpose". Look up that phrase and "merchantability".

[–] [email protected] 14 points 1 month ago (4 children)

For the downvoters, in the US:

https://www.findlaw.com/consumer/consumer-transactions/what-is-the-warranty-of-merchantability.html

The implied warranty of merchantability guarantees that a product sold to you will work for its intended purposes. In other words, it means you can expect a toaster to toast your bread. If it doesn't, you have legal protection against losing money on a product that doesn't work.

If you bought the router expecting it to work as advertised, you may make a claim if it doesn't. They would have to spell out ahead of time what the limitations and requirements are in order to avoid trouble.

[–] [email protected] 1 points 1 month ago (3 children)

You have no claim. The update does not disable the router and even if you opt out, the router itself still functions, except with a few additional features missing. Telemetry and data collection does not void a warranty. There is no claim here.

[–] [email protected] 3 points 1 month ago

That would be for the legal system to decide. If you purchased it for a specific advertised feature, and that feature was disabled unless unspoken terms were agreed to, you would have a case.

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