this post was submitted on 30 May 2024
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Asklemmy
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We let anyone use any authentication app. The Microsoft one is the best one. I'm pushing to make us exclusive because I'm sick of the IT support guys trying to support a dozen apps. You don't have to use your Microsoft account provided to use the app or back up your credentials.
While I understand this... Why not just refuse to support and NOT remove the capability for all those who don't need support and work just fine with their own? It's not like TOTP isn't a solved problem at this point.
Eg. "we only support MS auth, If you choose to use your own you will not receive any company support."
Because that shit only works in fantasy land. If you can use it, employees WILL expect support and will repeatedly raise hell if they don't get it. Is a losing battle.
The option to use TOTP is already well hidden. It's not like someone who does not know what he is looking for and uses an Authenticator already will accidentally select it.