this post was submitted on 16 Jun 2024
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Full Self-Driving: For sure next year... maybe.
"Artificial Intelligence": CEO's create a copy of themselves in a computer, creating an expert bullshitter program.
Customer Service: Most pre-recorded phone loops are actually built to try to frustrate people into giving up and not getting their issue resolved. Further, they record calls not because they care about your experience, but so they can collate tons of data to further exploit you and their workers. CEOs have purposefully insulated themselves from ever directly having to deal with a customer and hide behind "well we didn't tell employees to break the law!" while demanding employees hit numbers that... aren't... possibe... without... breaking... the... law.
If it's from a corporation and the PR says its to "benefit consumers" it's fucking Snake Oil, by default.
I just had the one month trial, it worked pretty well, but it's too tentative. Like supervising a teenage driver.