this post was submitted on 27 Aug 2024
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Maybe an alternate perspective, but I do a lot of interviews for technical roles like developers, product owners, architects, etc.
There’s often a perception that the role can be done isolated at a desk grinding on tasks, but that is often not the case. It’s easy to find people who will do task work, but really hard to find people who are capable communicators and empathizers with the people they will be working with. At the end of the day, we’re trying to fill the roles with someone who we can trust alone in a room with a customer, and not someone who will be alone in a room doing tasks.
There are many jobs where the vast majority of your workforce does not also have to be your sales department. Expecting everyone to do so is ableism.
You’re right about many jobs not being sales, my apologies if I made it sound like my scope of commentary was exclusively oriented to those roles.
Social skills are important more broadly than sales, and I’m mostly talking about how they apply in the organization as someone interacts with other peers.