this post was submitted on 17 Aug 2023
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[โ€“] [email protected] 11 points 10 months ago (1 children)

I was refused service at my bank the other day for not taking off my mask when they asked. They never had a problem with me being masked up before, even when I opened the account. I went and used mobile deposit instead, but it was a really disturbing precedent. I wrote in asking about their policy and instead of a straight answer I was dodged by management.

I don't want to sue them or anything, I just want them to come to their senses and not prohibit me from making a deposit to my account because I don't want to get sick.

[โ€“] [email protected] 6 points 10 months ago (1 children)

I wrote in asking about their policy and instead of a straight answer I was dodged by management.

I feel like over the last few years organisations in general have become far more likely to try to just brush off an issues someone raises than just cleanly and easily address them.