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submitted 7 months ago* (last edited 7 months ago) by [email protected] to c/[email protected]

In case you're out of the loop, the old Steam Deck had Philips screws that screwed into self-tapping plastic holes. This lead to occasional stripped threads and often stripped screwheads.

Valve absolutely did not have to change their screws, and its probably actually against their best interests. While other companies around the world are constantly in search of new ways to screw their own consumers, Valve goes out of their way to update their screws to make them easier to install/remove by changing to torx screws and added metal threads in the backplate. Those who know anything about mechanical engineering know this is not an insignificant amount of effort they put into it.

This is a small change that makes a huge impact, and speaks volumes about the ethos of the company. It says:

  1. We want to make our devices last longer, and be easier to repair.

  2. If you want to buy the cheaper tier and save yourself a few bucks by installing whatever SSD you want, go right ahead.

  3. We trust you to make decisions for yourself.

  4. Most importantly, we respect you, the consumer, and want you to fully own and control the devices we sell.

Valve is by no means perfect, and there's plenty more they could be doing, but they've earned my respect and my patronage and I won't buy games from anywhere else. I will buy whatever future products they sell, even if I don't think I'll use them regularly.

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[-] [email protected] 0 points 7 months ago* (last edited 7 months ago)

They literally already did that with the SteamDeck, it's absolutely groundbreaking. They created a whole new product category, but it took years of planning and patience and watching the market. It happened with prototypes like the Steam Controller, the Steam Link, and the original vision for Steam Boxes, as well as the nearly decade of work they've done on Proton to get Windows games to run well in Linux. It didn't happen with a "stupid crazy idea" that they said "fuck it, go with it." It started with a smart idea, well executed, over a long period of time, with many bumps in the road on the way to success.

Steam Boxes were originally announced in 2012, this is the result of a full decade of work.

[-] [email protected] 0 points 7 months ago

Yeah, you are correct, and that's why I think he was talking about games specifically. That's a grade A assumption from me though (and a bit of hopium?)

[-] [email protected] 1 points 7 months ago

People here are so scared of bad things happening that they can't even imagine that something good might happen.

this post was submitted on 15 Nov 2023
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