this post was submitted on 12 Apr 2024
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Privacy
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TBH, OP sounds like a bit of an ~~entitled douche~~, edit: not the most appropriate descriptor, but I do think OP should try and look at the situation from another perspective.
In their blog post they complained about lack of transparency and noted numerous issues with Kagi that caused them to lose faith in the company. The CEO personally responds to explain themselves (i.e. make things more transparent) and OP sticks their fingers in their ears and acts liked they're a victim because the CEO attempts service recovery.
I've made public complaints about companies before. I wish I received such tailored and personalised responses.
Did we read the same article? His responses to GDPR were very concerning, and I say that as an American.
I agree with you. I wasn't referring to the actual contents so much as OP's attitude about the e-mails from the CEO. I think Kagi could benefit from hiring, or at least consulting, with specialists in the field to better define their position. It's clear that OP has legitimate concerns.