I agree with you. I wasn't referring to the actual contents so much as OP's attitude about the e-mails from the CEO. I think Kagi could benefit from hiring, or at least consulting, with specialists in the field to better define their position. It's clear that OP has legitimate concerns.
Affidavit
joined 1 year ago
Sure, why not? Though please don't spread it around, I'm currently under deep cover pretending to be an Australian who frequently comments on Australian news and is registered with an Australian-themed instance.
It's all part of my evil plan to have the first multinational company with their global headquarters in Antarctica.
You and I have a very different idea of what constitutes harassment.
TBH, OP sounds like a bit of an ~~entitled douche~~, edit: not the most appropriate descriptor, but I do think OP should try and look at the situation from another perspective.
In their blog post they complained about lack of transparency and noted numerous issues with Kagi that caused them to lose faith in the company. The CEO personally responds to explain themselves (i.e. make things more transparent) and OP sticks their fingers in their ears and acts liked they're a victim because the CEO attempts service recovery.
I've made public complaints about companies before. I wish I received such tailored and personalised responses.
there’s this really cool alternative to streaming, called you buy their shit directly.
Wow, mind blown! I had no idea money could be used to buy things directly! /s
Seriously though, buying music from artists you already know is easy for artists that actually provide this as an option, but it doesn't help when trying to find new artists and songs to listen to. Spotify is brilliant for discovering new content and can't be replaced by 'buying shit directly'.
Spotify.
An open source music streaming service where I can financially support artists but where I'm not forced to put up with annoying advertisements (even when paying membership fees!), and which allows me to use whatever app I want to play the music I listen to. It is annoying AF that I need to switch between apps to listen to music because Spotify's shitty native app is inferior in every possible way with the single exception of offering more content.
I went from a cheap mp3 player that I could just plug in to my computer and drag in music to an iPod which forced me to download the iTunes bloatware create an account and then took 100x longer to transfer music because of the pointless conversion each file had to undergo. This was my first and last experience with a personal Apple device. Ended up putting some old pop music onto it and giving it to my grandmother after 2 days. Uninstalled iTunes and went back to using my cheap mp3 player until I replaced it with a smartphone.
Coming in as a close second place, an all-in-one Sony Vaoi computer that cost a fortune and had shit performance. Took daily nags to Sony before they took it back and gave me a refund. I find that Sony's hit and miss though. My favourite smartphone (Xperia Play) was Sony, and I love my Sony Bluetooth earbuds. The Sony Smartwatch was shit.