Checking in to remind you that physical ailments also effect those who had to deal with the issue. Trump isn't cutting his own nails, he's promising to pay someone to do it for him.
Tinnitus directly effects only those with the condition. Everyone else only feels the side-effects.
Consumers of the software want one thing. C-Suite doesn't know what they want, but want to be involved in every step dictating terms. Designers are caught in the cross-fire (if they even get a chance to get consumer input). C-Suite pulls the paycheck trump card to get what they want then cry, "Why do they hate our software?"