this post was submitted on 27 Aug 2023
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In theory, the delivery charge should have been the money that goes to Uber to cover their costs. It's expensive to develop quality web apps, manage drivers, do customer support, etc. But in practice, Uber double dips. There's the delivery fee and restaurant paid fees (often resulting in higher menu prices).
What costs...
Sure, but on a per delivery basis that should be like $1.00? And yes, they need to make a profit, so the fee should be $1.10?
This makes me curious, now. I ordered pizza this weekend and there’s the $5 delivery charge. Plus we tip, of course. But I do order through the app. So if that $5 is going toward app maintenance or whatnot, I wonder if calling them directly to place a delivery order will eliminate that extra $5 fee. Somehow I doubt it.
I purposely avoid delivery apps and will frequently simply call ahead to order for pickup. It varies by business but usually you pay exactly the same ordering ahead by calling them as you would rolling right up and ordering to go in person