this post was submitted on 01 Jul 2024
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I have been using a company computer running Ubuntu 22.04. There are frequent and unexplained problems, like segmentation faults, stack errors, files disappearing, computer freezing or not booting, or turning off immediately after I turn it on. I don't know what to do. The IT staff came to my office to check the computer and said "it was all good." I am not allowed to boot from a USB stick or enter BIOS or open the case. I ran a command line memory check several times with no errors. There is an NVIDIA card, but it's running X.org and usually headless. I mostly set up tasks via SSH.

What would you do?

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[–] [email protected] 7 points 5 days ago (1 children)

Do you have a way to reproduce the problem so IT can see it? Have you taken screenshots (or just pictures with your phone) of the problem if it’s hard to reproduce?

[–] [email protected] 5 points 5 days ago (1 children)

It's not hard to reproduce, but it's annoying that when they finally came here to check it, no problems happened. I had to bug them so much to even get them to have a look.

[–] [email protected] 10 points 5 days ago (1 children)

Have a smartphone ready and record a video clip when/if it happens again.

[–] [email protected] 5 points 5 days ago

I just did that! Brilliant idea, thanks!