this post was submitted on 25 Jul 2023
11 points (92.3% liked)

Asklemmy

42502 readers
1436 users here now

A loosely moderated place to ask open-ended questions

Search asklemmy πŸ”

If your post meets the following criteria, it's welcome here!

  1. Open-ended question
  2. Not offensive: at this point, we do not have the bandwidth to moderate overtly political discussions. Assume best intent and be excellent to each other.
  3. Not regarding using or support for Lemmy: context, see the list of support communities and tools for finding communities below
  4. Not ad nauseam inducing: please make sure it is a question that would be new to most members
  5. An actual topic of discussion

Looking for support?

Looking for a community?

~Icon~ ~by~ ~@Double_[email protected]~

founded 5 years ago
MODERATORS
top 50 comments
sorted by: hot top controversial new old
[–] [email protected] 17 points 11 months ago (2 children)

"Sorry, this job doesn't seem like a good fit or healthy working environment. Have a good rest of your day"

[–] [email protected] 4 points 11 months ago

He’s too Chad to be left alive.

[–] [email protected] 3 points 11 months ago

And then you steal the pen.

[–] [email protected] 16 points 11 months ago* (last edited 11 months ago)

"No, it's mine, go and buy one by yourself"

And now you've got a pen that you didn't have at the start of the interview, and you've given capitalism a lesson of capitalism.

[–] [email protected] 14 points 11 months ago

"Sell me this pen"

"Okay." *takes pen "Write down your name."

"I need a pen."

"Exactly. Supply and demand."

[–] [email protected] 13 points 11 months ago (2 children)

Step one: ask what the person’s use case is, then match it. It’s a standard interview trap to present this β€œsell this pen” thing as a test where the β€œpotential customer” needs to prop up their window or poke a hole in a balloon or something stupid like that, just so they can turn down the people who hype up the writing capabilities. Always ask what they need first.

[–] [email protected] 12 points 11 months ago* (last edited 11 months ago)

I sold cars for a year. During the initial onboarding we were asked to "sell a pen" to the trainer.

Everyone jumped right in to selling the qualities of the pen they had in hand.

At the end of the exercise the trainer said, "I'm looking for a pencil".

The point was, don't assume what the customer is looking for. Ask qualifying questions and identify 3-5 hot buttons, then based on what should be knowledge of the inventory and inventory of surrounding dealerships (yeah, they're all connected to some degree), make recommendations that fit their needs.

Then describe all the ways it could fulfill their wants using positive, yes questions. Don't ask a question you don't know the answer to. We were taught that it takes 5-10 Yes responses to offset the negative mental energy from a question asked resulting in a No - so we weren't supposed to mess that up. That was just one of numerous psychological plays we were taught and forced to use or get threatened with being fired or having bonuses taken away.

The whole training series was bullshit. And I say it was bullshit because it sucked playing all these games on people. Yeah, 1/5 of the time it didn't work because they caught on. But the amount of times it actually worked made me feel guilty and sad.

The amount of times you put someone into a car they couldn't afford because you successfully sold them on their wants and not their needs was awful.

I quit near the end of that year because fuck car sales and fuck car dealerships. This was 15 years ago, so who knows what it's like now.

Also, because I assume someone might ask (lol assuming, I fail), this was for a conglomerate that owned 5 used car lots, a Scion lot, a Toyota lot, a Lexus lot, and oddly a Ford & Chevy lot. Last I heard they're just down to a Lexus lot and one used car lot now. Apparently the mortgage bubble and COVID hit them hard. Fine by me.

[–] [email protected] -1 points 11 months ago

I did not know this!

[–] [email protected] 11 points 11 months ago* (last edited 11 months ago) (1 children)

This pen is mine but I’ll let you borrow it for a month for free.

After a month it will be $5 per use. Or you can choose an $8/month option for an ongoing pen subscription. Think of that, you only need to use the pen TWICE this whole month to have maximized the pen value.

If you need different pens sometimes, for just $11.50/month I’ll get you access to my other two pen colours. These can be booked online using an exclusive, easy to use app.

Again, pen is totally free right now for one whole month so you can just go ahead and start using it. I just need to grab your credit card information to make future borrowing of the pen as convenient as possible for you.

[–] [email protected] -4 points 11 months ago

Tell you that it's A) a stupid question B) things that amateurs might do to sell you the pen and C) not answering the question.

[–] [email protected] 10 points 11 months ago (1 children)

I'm an Engineer. I am not customer facing. Put my pen back.

[–] [email protected] 4 points 11 months ago (1 children)

In fact, if a customer accidentally enters your office,you hiss and hide your face in your cowl like an old school vampire being exposed to sunlight.

[–] [email protected] 1 points 11 months ago (1 children)

I hate cold air blowing on me, and I always wear my hoodie inside. So this is accurate.

[–] [email protected] 1 points 11 months ago

Hoodies are the most elite form of clothing and I will die on this hill. So adjustable 😊

[–] [email protected] 6 points 11 months ago (1 children)

Why would I sell you something you already own? That's obviously your pen, so I don't have the rights to try and sell it. That would be a clear ethical violation.

[–] [email protected] 8 points 11 months ago (1 children)

Governments selling shares in nationalised industries to the public ...

[–] [email protected] 3 points 11 months ago

How to Russia

[–] [email protected] 5 points 11 months ago (1 children)

I got a sales job offer on the spot by first highlighting the limited use of a single pen and without extra's on hand its negative business impacts. Then stated I had tons of pens available in my car and positioned selling them at least 100, but recommended they acquire 1000+ as this prevents potential issues plus gets them a better deal. Pretty solid approach in my experience.

[–] [email protected] 5 points 11 months ago (1 children)

Selling is an art... and this is why I'm not in sales. I have absolutely no interest in trying to convince somebody to buy something.

[–] [email protected] 0 points 11 months ago (1 children)

True sales is just filling a need, sometimes the customer knows they need it but others are unaware of it. Good sales reps will not sell something unless it makes sense for everyone involved.

[–] [email protected] 0 points 11 months ago (2 children)

Sales has fuck-all to do with filling a need. Sales is the invention of problems for which the only solution is the liberal application of money.

Engineering is filling a need.

[–] [email protected] 1 points 11 months ago

OK, so engineers provide their solution to a problem to end users for free? Engineers still need marketing and sales to further improve an invention as well as allow others to understand its use case.

[–] [email protected] 1 points 11 months ago (1 children)

Oh ok- good luck getting your little field/product/item out into the world all on your own...

[–] [email protected] -1 points 11 months ago (1 children)

Well, you're clearly not an engineer.

Based on the way you're attempting to "sell" the role of salesman, you don't seem to have the skillset required for that role either.

Aspiring mid-level manager, perhaps?

[–] [email protected] 1 points 11 months ago* (last edited 11 months ago) (1 children)

No shitstain- I'm a pilot and don't have anything to do with either engineering or marketing. I also run my own company. I'm also extremely welltraveled, educated, and experienced. Which is why I know that very obviously an engineer on his own is worthless. Any company without marketing is worthless.any company with only marketing and no product is worthless. Grow the fuck up.

[–] [email protected] 1 points 11 months ago (1 children)

Ok, Captain.

Just out of curiosity, where exactly did I say that salespeople aren't important? I merely rejected the characterization that salespeople are problem solvers. They are not. Engineers solve the problem, salespeople convince customers that they have the problem.

[–] [email protected] 1 points 11 months ago (1 children)

Hey genius you remember the part where you said salespeople don't help fill a need and I pointed out engineers on their own also don't fill a need? That's the part where you said they aren't important and engineers are important. Then you carried on to try to characterize someone you have no knowledge on as an "aspiring mid-level manager". Go get fucked you goddamn nerd.

[–] [email protected] 1 points 11 months ago* (last edited 11 months ago) (1 children)

The condescending, abusive attitude you demonstrate is common to people who peter-principle at mid-level management. You told me everything I need to know about your business acumen.

The context of comment was the salesperson's relationship with the customer, not the business. Salespeople do not fill a customer need. The purpose of a salesperson is to extract money from the customer, by convincing the customer that 1. They have a problem; and 2. Their problem can only be solved with money.

[–] [email protected] 1 points 11 months ago* (last edited 11 months ago) (1 children)

And your condescending "know-it-all" attitude that you've demonstrated is typical of the junior/entry level engineer who thinks he's more than he is. You've told me all I need to know about your business and life experience.

  1. An engineer without a salesperson is useless as someone like yourself would never be able to have funding nor support to provide a need to anyone.

  2. Very obviously marketing and sales look for needs that are not being met and attempt to let a potential customer know that they have a product that could meet said need.

Fucking toolbag. You have no clue hiw the world really works and your inflated sense of self worth is especially galling. If you'd just not try to belittle an entire sphere of work other than your this entire conversation never would have happened. As it is you can't imagine someone else actually has just as much to do with getting needs met other than engineering.

[–] [email protected] 1 points 11 months ago* (last edited 11 months ago)
[–] [email protected] 5 points 11 months ago (1 children)

Just cross your arms, smile wryly, and comment on how pathetic the Interviewer's pen is. Cheap material, runny ink, a grip that's painful to hold. Wish him good luck in taking notes on subsequent interviews.

Then lean in, and say "But, you know? I've got a premium writing utensil. It's crafted in the Netherlands by a Space Age engineering firm. It's designed to fit comfortably between your fingers. And the Indian ink that runs through it glistens and glides smoothly through a specially crafted tip."

Pull out a business card with absolutely beautiful handwriting on it. Just as he expresses surprise and interest, sigh and say "But... It's really not for you. It's really more of a thing for your boss, or your boss's boss."

Start getting up to leave, and wait for him to come running after you.

[–] [email protected] 3 points 11 months ago* (last edited 11 months ago) (1 children)

Only downside is that, according to The Game or whatever those idiots are calling their harassment these days, his pen will inevitably want to sleep with you after all that negging

[–] [email protected] 2 points 11 months ago

God, that book sucked. I read it out of curiosity, but it was trash.

[–] [email protected] 5 points 11 months ago (1 children)

take the pen and leave. when they ask for the pen back, say it's $10.

[–] [email protected] 2 points 11 months ago (1 children)

And if they don't care about the pen at all?

[–] [email protected] 3 points 11 months ago (1 children)
[–] [email protected] 1 points 11 months ago

I like your gumption, son. How would you like to come work for me at my company?

[–] [email protected] 2 points 11 months ago* (last edited 11 months ago)

"Okay, so let's say you hire me as a senior engineer. I put in a request for a gross of these pens for my office; price 50Β’ apiece; total seventy-two bucks plus shipping and tax. Do you sign off on it?"

If they don't, they fail.

[–] [email protected] 1 points 9 months ago* (last edited 9 months ago)

* teleports behind you with p3n and k1lls y0u * it's nothing personnel kiddo

[–] [email protected] 1 points 11 months ago (1 children)

Say we only sell pens on pen island.

[–] [email protected] 2 points 11 months ago

I worked with the guy who owned https://www.penisland.net/. He actually made some laser engraved pens and pass them around work. Man, Earthlink Cloud in the late 2000s was a blast.

[–] [email protected] 1 points 11 months ago

put the pen in your pocket and ask "what pen?"

[–] [email protected] 1 points 11 months ago

β€œDon’t need to: you’ve already bought it.”

[–] [email protected] 1 points 11 months ago

Ask them if they've ever watched Casino and smile

[–] [email protected] 1 points 11 months ago (1 children)

Isn't the whole idea of the pen sale pitch that you basically have to ignore the pen?

[–] [email protected] 2 points 11 months ago

Pen boy : Do not try and sell the pen. That's impossible. Instead... only try to realize the truth.

Neo : What truth?

Pen boy : There is no pen.

Neo : There is no pen?

Pen boy : Then you'll see, that it is not the pen that sells, it is only yourself.

[–] [email protected] 1 points 11 months ago

What the flux do you need a pen for? Now, let me show you these unique single pixel NFTs...

[–] [email protected] 1 points 11 months ago

Fuck you, it's my pen.

[–] [email protected] 1 points 11 months ago* (last edited 11 months ago)

I give you 2 dollar if you take this pen.

(Because everyone has too many pens already and wouldn't even want one for $0.01 and I want to get rid of this pen or else have to pay for its recycling)

It's about selling the pen and not making a profit, right?

[–] [email protected] 1 points 11 months ago

I got my first job at 15 answering this question. I sold cordless (not cellular, cordless) phones at Sears

The "easy" answer to this question is to pick up the pen, then ask the interviewer if they can write something down. They'll look for a pen, which you're holding. You smile, and say, "if you'd like, I have something to assist with that request..." and trail off a bit. Some people will laugh at this joke and it's enough for them to pass the test. Personally, I'm not a fan of this method.

My 15 year old self hadn't heard this question before, so I just picked the pen up and started listing the wonderful qualities of this pen, and how quickly your life would be enhanced if you had it. "It has the deepest of royal blue hues, with a rich writing sensation and smooth flow on the paper. The grip allows for ultimate comfort, so the pen is usable all day long without any soreness in the fingers or hand. It's so well shaped and ergonomical, you can barely feel it in your hand. And with the above-industry-standard sized ink chamber, you'll be able to use this pen far longer than the competition. This pen has both the value and form that the modern consumer has come to expect in their premium pen buying experience."

And so forth. Basically, do sales stuff

load more comments
view more: next β€Ί